I am fuming!
I just called the ticket line this morning to buy my family's tickets for the Hajduk Split match. At the third attempt I got through at 8:08am and was 83rd in the queue. That's right, eighty-third but I thought it would be worth the wait so I'd sit it out. The numbers went down as you'd expect but when I was around halfway through after an hour and pace was slowing I started to get a bit concerned.
Finally, I was next up. At precisely (the phone tells me duration) two hours, forty-five minutes and forty-four seconds I received the following; "Unfortunately, we are receiving an unusually high number of calls at the moment so please try again later or you can purchase tickets via the website" followed by a dial tone!!!!!
If I could find my customer details on the effing website that's what I would have done in the first place instead of wasting an entire morning and being an hour late for my appointment for no good bloody reason! Now the line is saying they are having technical issues with the line and a maintenance team is working on it.
All of these improvements and investment but still the general basic function of a football club is an utter shambles!
Reader Comments (11)
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1 Posted 11/08/2017 at 16:27:13
As you say, the website site didn't have Hajduk Split tickets available against me ,or any other STHs I assume, so I had to ring up. I was lucky on Tuesday afternoon, I was only number 44 in the queue, and got through after about an hour.
They told me the match has now been loaded on to my card â€“ I will go with my fingers crossed.
2 Posted 12/08/2017 at 10:44:16
3 Posted 13/08/2017 at 02:20:16
Cheers Jimmy (2) if that was to me.
4 Posted 15/08/2017 at 12:50:10
5 Posted 22/08/2017 at 09:42:52
6 Posted 22/08/2017 at 10:09:43
If it was a real name, it's cool as hell.
7 Posted 22/08/2017 at 10:28:40
I'll get my coat.
8 Posted 22/08/2017 at 16:33:56
You win! lol
9 Posted 22/08/2017 at 16:41:56
On the subject of names, I used to like Dutch Schaeffer, from back in the day, before ToffeeWeb insisted on real names. I believe that's Arnie's name in Predator.
10 Posted 22/08/2017 at 16:45:00
11 Posted 22/08/2017 at 16:46:59
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