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Left stranded by coach hire firm

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On Saturday, we had 5 seats booked on a luxury coach (£250) with First National Coaches who deliberately targeted EFC/LFC fans with a special Semi Final Service advertised via their website. They were to pick us up at 5am (thanks FA) but by 5:30 we smelled a rat. The emergency number just diverted to a full voicemail box (presumably already filled with messages of loathing and contempt from other stranded fans).

I have since discovered that this company has a history of this and I am interested in knowing how many fans were caught out. I am also concerned that they do not get away with it and ? despite my feelings for our Norwegian friends across the park ? do not want to see this repeated on Cup Final Day.

If you found yourself in a similar situation on Saturday or know of anyone who was please post your story and info below.

Mike Keating, City Centre Posted 16/04/2012 at 15:59:04

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Nick Entwistle
679 Posted 17/04/2012 at 11:45:24

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Did you get to the game?

Ernie Baywood
759 Posted 17/04/2012 at 13:47:22

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Mike's story is in the Echo http://www.liverpoolecho.co.uk/everton-fc/everton-fc-news/2012/04/17/everton-fc-fans-left-stranded-by-coach-firm-100252-30773698/

How many were waiting there, Mike?

Ernie Baywood
761 Posted 17/04/2012 at 13:53:16

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And if they have a website, get the echo to post the address so people know who NOT to use.

Mike Keating
767 Posted 20/04/2012 at 12:26:55

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We don't know how many were affected but we think about 50.
I got my money back but I suspect only because the BBC called the man behind it all. You can listen to the story on BBC iPlayer - You and Yours on Radio 4 (Friday 20th). If you were a victim you can lodge a complaint via Trading Standards but don't hold your breath - I have a feeling First National will not be in existence much longer.

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