ToffeeWeb - Season 2007-08

The Mail Bag

e-Ticketing Fiasco

Has anyone else received an email outlining the new and "improved" e-ticketing website?

I tried to purchase a ticket for the derby and being an Evertonia member this should have been possible. However, even though it recognises me as a member when I come to pay it says I'm not. Any one else having the same problem?

Another fine example of EFC doing their best for the customer. How many times to we have to put up with this?

And before anyone suggests phoning the box office ? I'm not even going down the route of being told I'm at position one in the queue for nearly an hour!
Paul Carsley, Leeds Posted 09/10/2007 at 14:07:35

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Comments

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Karl Masters
1 Posted 09/10/2007 at 14:23:08

No surprise whatsoever.

I think George, Zippy and Bungle must be in charge of ticketing arrangements at Everton.

Duke Dunn
2 Posted 09/10/2007 at 14:33:47

Dont you mean Dispy, Tinky Winky, lala & Po

Seamus Murphy
3 Posted 09/10/2007 at 15:02:26

I went on to buy my Derby ticket this morning and was told that my login wasnt recognised. But i checked my email then and there was a mail from the club with new login details and it worked fine once i used them.

Damian Scott
4 Posted 09/10/2007 at 15:34:31

I had the same experience as Seamus. My logon details didn’t work, but I had an email that was just delivered with new logon details.

I phoned up the hotline to get a ticket and I was answered straight away by an agent. Had my ticket in a matter of minutes....

Keith Harrison
5 Posted 09/10/2007 at 17:58:39

All my family (me, wife and 2 grown up kids) are members, and I tried for 4 tickets.
After rejecting the attempted purchase from all parts of the ground, I tried to buy one only.

Then I was told I was not a member, but I could join for £35.00 I think.

I sent them a fax from work in the end, but no confirmation ever comes, so I will just have to hope that it was successful, and the tickets will arrive, preferably before the match.

My applications for Evertonia were sent off months ago, and a nonsensical letter, and the E-ticketing E Mail I recieved this morning are the sum total of correspondence.

It’s mid October now for christs’ sake. Just how inept are the admin at Everton ????

Paul OHanlon
6 Posted 10/10/2007 at 09:05:38

I’ve actually received 2 emails with different logons...neither of which has me down as a season ticket holder!

Won’t hold my breath for a response to my ’feedback’, never had one in the past.