Season › 2014-15 › News
Survey reveals overwhelming support for EFC
The 2015 Premier League Fan Survey shows Everton fans to be overwhelmingly behind the club in categories all across the board.
The backing of Evertonians for the work being done at Everton has been virtually unanimous in this year's survey, with 96% of supporters surveyed providing an affirmative response to the question of whether they feel positivity towards the Club – compared to a league average of 80%.
Supporters also endorsed the custodianship of the Club, with 92% agreeing the Club is well-run. The average among all Premier League clubs was 78%.
Significantly, 95% of fans agree that the Club is heading in the right direction – compared to a 77% aggregate across the Premier League – and in almost half of the questions put to fans related to the matchday experience the Club secured first or second-place finishes in a table of all top flight clubs.
In the majority of categories, the Club registered year-on-year improvement, reflective of a three-year journey in which the Club has delivered on a determined effort to improve across all areas covered by the survey.
In 2011-12 a fifth-place ranking or higher was achieved in only three responses related to matchday experience. In 2014-15 there were 21 responses which equated to a mark of fifth or higher. Similarly, positivity towards the Club was measured at 55% in 2011-12 compared to this season's 96%, while the extent to which the Club listens to supporters has increased from a 36% endorsement three years ago to 68%.
Everton's Chief Executive, Robert Elstone, said: “Nil Satis Nisi Optimum sets the bar really high and we relish that challenge. The almost unanimous endorsement of our efforts to always put our fans first, to embrace and support our community and, ultimately, to live up to our motto is extremely pleasing. I know all my colleagues will be proud to have received acknowledgement from the fans that, on the whole, this is a well-run Club.
“There will continue to be challenges, of course, and the biggest challenge for us all is to maintain our effort and to continue our journey of improvement in all areas. The Fan Survey, I'm pleased to say, suggests that we are on the right path.”
Quotes sourced from fcBusiness
Reader Comments (35)
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2 Posted 18/03/2015 at 14:44:50
3 Posted 18/03/2015 at 14:52:04
Who did this survey, BK productions?? FFS.
4 Posted 18/03/2015 at 15:03:25
5 Posted 18/03/2015 at 15:05:03
Lies, damn lies and statistics.
6 Posted 18/03/2015 at 15:06:04
I donÂt mind the fact that Everton FC come away in a good light and can use it to market themselves; what I do dislike is that the sample size was probably very small but somehow they represent the majority of the supporters i.e. A certain percentage of "Evertonians" believe this or that. I wonder if TW and other fan-sites could ask the same questions and see what a larger proportion of the fan-base really thinks?
Is there anybody on TW who actually filled in this survey?
8 Posted 18/03/2015 at 15:13:16
9 Posted 18/03/2015 at 15:16:00
10 Posted 18/03/2015 at 15:25:53
We are still 14th arenÂt we? Yup, heading in the right direction.
11 Posted 18/03/2015 at 15:25:54
12 Posted 18/03/2015 at 15:27:02
I did a bit of checking. This is a survey carried out on behalf of the Premier League by a respected polling organisation – Populus. They collect and publish the results, not EFC or other clubs. However, unlike most polls carried out by such organisations itÂs not a Ârandom sample. Instead, it appears that clubs post a link to the survey on their websites and any fan who wishes can fill it in.
In this case, 36,878 fans took part, including 1,665 Evertonians. ThatÂs not a bad number, even if itÂs more representative of fans who visit the official site than fans in general. ItÂs possible that the outcome is a bias towards those more likely to view the club favourably. But hereÂs a radical view – a survey based on visitors to TW is no more likely to be Âa real perspective of how the fans feel (Trevor@9). We are part of the Everton community, not its sole authentic voice.
13 Posted 18/03/2015 at 15:37:09
14 Posted 18/03/2015 at 15:46:04
The current situation where we donÂt even know who actually owns the club is killing us and yet this survey claims fans are happy and think we are heading in the right direction.
I feel like beating my head on the concrete floor.
15 Posted 18/03/2015 at 15:43:20
16 Posted 18/03/2015 at 15:51:54
17 Posted 18/03/2015 at 15:46:00
Most Everton fans I talk to say the same things. Missed opportunities in building a new stadium, NOT finding a wealthy owner, the lack of Real financial investment in the playing staff, are examples of a poorly run outfit since the introduction of the Premier League... leaving us miles behind our competitors.
Or am I living on a different planet?
18 Posted 18/03/2015 at 16:12:25
IÂm not at all dismissing your concerns, merely observing that other Evertonians may not share them to the same degree or with same intensity. The survey is just a little evidence to counter the view from some on TW that Everton FC is a corrupt and incompetent omnishambles.
19 Posted 18/03/2015 at 16:18:41
To be fair, I remember when this was done. It was a time early this season when the roof hadnÂt fallen in and the feelgood factor was about as strong as I can remember. Sometime after Wolfsburg at home.
20 Posted 18/03/2015 at 16:41:15
21 Posted 18/03/2015 at 16:57:16
I didnÂt have my credit card on me or enough cash to buy 2 new tickets as I come straight from work and kindly asked if she could replicate 2 tickets and IÂd put the money in as soon as I got home... She looked at me as if IÂd just raped her mother!
So we had to trundle home soaking wet and downright miserable. PeopleÂs Club? My fucking arse!!! IÂd like to bump into that phoney Elstone one of these days – IÂll let him off, though, if we go through tomorrow.
25 Posted 18/03/2015 at 17:56:48
Even as a perpetual optimist, I find the scores somewhat surprising.
26 Posted 18/03/2015 at 18:20:07
27 Posted 18/03/2015 at 18:57:40
However, the people who run the club have shown a total disregard for the ambitions of its supporters and the heritage of the club.
Once upon a time, we were able to compete with our nearest and dearest and Arsenal, the Manchester clubs and Chelsea are slightly different because of the sums of money invested in those clubs. But Everton FC have been cast adrift and we find ourselves about equal with clubs who we used to look down upon.
Southampton, Spurs, West Ham, Aston Villa, Sunderland and Newcastle have always been decent clubs but they would never have hoped to compete with Everton in the long term; but, if another decade passes without Everton gaining new investment, some of those clubs will very probably be out-performing us on a regular basis.
If that is deemed as the current owners being good custodians of the club, I do wonder what bad custodians would look like... The only true investors at Goodison have been the terrific supporters but that in todayÂs game is becoming meaningless as every major club who wishes to compete for trophies needs fantastic amounts of money from sponsorship deals or a sugar daddy. IÂm afraid that Chang and Kitbag donÂt fit that brief and we may as well be sponsored by ÂJoeÂs Cafe for all the difference it makes in helping Everton to compete for trophies.
The club has done relatively well but not as well as it should have done and certainly it shows no signs of improving in the near term, every year that passes is another year of under-investment and another year when similar sized clubs will overtake us; not a recipe for success in my opinion.
28 Posted 18/03/2015 at 19:27:18
29 Posted 18/03/2015 at 19:37:24
IÂm not denigrating other Evertonians and would be happy to read a defence of Kenwright with an open mind. I can see the benefits to the club of some positive spin but I find the notion of Kenwright basking in this utterly galling.
30 Posted 18/03/2015 at 20:04:05
Paul Thompson (#12) the number of Evertonians you list that took part in the survey differs from the number given in the echo by about 500. According to the Echo, 1123 took part; you say it was 1665. Maybe you are correct, maybe not.
31 Posted 18/03/2015 at 20:05:05
I agree that Spurs and West Ham may well overtake us with new stadiums and the commercial and financial advantages which London conveys on all its big clubs. I donÂt see how Aston Villa or the others will do so. Villa in particular had the temporary advantage of investment from their owner but failed to use it to gain long-term benefit.
If anyone is to blame for our current predicament, it is the complacent Board of the 80s when we had a financial advantage over most of the top clubs but failed to capitalise on it in terms of stadium investment, partly it must be admitted because the stadium was less than half-full on many occasions. As a club we lacked vision, taking the cheap options available to turn Goodison into an all-seater stadium while Manchester United and others embarked on two or more rounds of rebuilding.
The perception outside Merseyside that we are the Âsecond club in a provincial city also severely damages our commercial potential. Unless or until we can develop a realistic plan for a new stadium, we have no hope of securing investment or comparable commercial sponsorship deals available to the top clubs.
32 Posted 18/03/2015 at 21:27:51
A forward-looking board at any point in the last decade and a half, would have been aggressively looking for investment rather than sitting back and using the TV money to keep the wolf from the door. We may well be in the wrong location compared to other clubs but that doesnÂt mean the board should sit on their hands for another decade.
What you are really saying is that we are stuck with our situation and shouldnÂt really expect any more than is currently being done – music to the ears of those who sit in power at Goodison no doubt.
33 Posted 18/03/2015 at 21:34:01
34 Posted 18/03/2015 at 21:51:37
If you look at the detail of the survey, Âwell run is geared towards Ânuts and bolts stuff. For example the club is rated best in the Premier League for stewards, ticket office assistants, catering staff, season ticket information, match ticket information, purchasing tickets online, ticket price concessions. Logically, this must reflect the experience of many match going fans.
One area that we do appear to be outstanding is Everton in the Community and there is some fantastic work highlighted on the OS.
35 Posted 18/03/2015 at 22:00:47
36 Posted 18/03/2015 at 22:42:40
Because they take nothing out and put nothing in they are in effect curators of the club who prefer to keep things ticking along, hoping that they will find a charitable benefactor who will bankroll their ideas rather than being pro-active owners who would drive the club forward to meet a particular vision.
37 Posted 19/03/2015 at 07:28:18
38 Posted 19/03/2015 at 08:03:13
39 Posted 19/03/2015 at 10:28:06
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1 Posted 18/03/2015 at 14:39:42
Who was actually surveyed? I didnÂt even know there was a survey being done!
Almost nothing concrete has happened re the stadium issue in the last 20 odd years and that is by far one of the most important issues that need to be resolved!